FINES
 
To insure maximum availability, the library penalizes all borrowers who do not return library material within the prescribed loan period. The purpose of fines is not to serve as a source of revenue, but rather an incentive for responsible social behavior when using shared resources. 
 
No fines are charged for any general collections item, which includes Browsing, New Books, Periodicals, Documents, DVDs, Videos, and Curriculum material.
 
Your library account will be blocked from circulation and renewals  if any item reaches the 30 day overdue status.
 
All borrowers pay fines for : Recalled items - $1 per day up to a $50 maximum   
                                                  Reserve items - $1 per hour  (or part of an hour) -plus a $10 daily fee
                                                                                 fee for each late day before the material is returned.
                                                 Inter-LIbrary Loan - $1 per day – No maximum
                                                 Laptop fines - $1.00 per hour (or part of an hour) – No maximum plus a $10 
                                                                            daily fee for each late day before the material is returned. 
             
STUDENTS

  Fines totaling $10 or more are transferred to your student account at the end of every month.
  Fines totaling $3 or more are transferred  to your student account at the end of each semester.

Faculty Borrowers

Faculty are granted the privilege of 180 day loan periods; all items are subject to recall, after a guaranteed loan period of three weeks. If an item checked out to a faculty member is requested by another patron, the faculty member is expected to return the item promptly upon notice by the library or pay $1 per day fine up to a maximum of $50..

Non-UNCC Borrowers

Alumni, Cooperative, Charlotte Area Educational Consortium (CAEC), Community, and other non-UNCC patrons holding a library privilege card follow the same circulation policies as undergraduate students (21 day circulation period, 2 renewals).  They can only borrow 6 items at any given time. They cannot recall library material.
                                              
 NOTICES
 
It is the patrons' responsibility to ensure they have the correct mailing address in their record.


Because overdue notices are sent as a courtesy to the borrower, failure to receive such a notice does not excuse the borrower from the payment of fines.
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For General Collections items and ARC General Collections items:

1. Courtesy pre-overdue notice (email): Sent 1-6 days before any item is overdue
2. First overdue (email): sent at 7 days past due date*
3. Second overdue (email): sent at 14 days past due date
4. Bill (email & U.S mail): sent at 30 days past due date
5. Final Bill (email & U.S. mail): sent at 60 days past due date. Charges are removed from the library and sent to the appropriate office:
6.  Student – Student Accounts Office
7. Faculty/Staff – Payroll Office
8. Other Borrowers – Business Office for NC Internal Revenue Refund     

 * For items with a shorter circulation period (videos, periodicals, etc.) the notification process is condensed in proportion to the shorter loan period.
 
Lost or Damaged Library Material
 

1. If an item is lost, the borrower will pay the replacement cost, determined by the library: $100 per item; with the exception of library laptops. This fee includes a $35 processing fee.
2. Any item overdue for 30 days is automatically assumed lost and blocks your account.
3. The borrower will be held liable for replacement or repair costs of damages while items are checked out on their account.

 
 
Refunds on the Return of Lost and Paid Books
 

1. Library material cannot be purchased as a replacement for a lost item. Payments must be made for lost items to ensure that the library retains its’ exact replacement option.
2. Regardless of whether payment has been made for the item, the library item will remain the property of the University.  Any person who falsely claims to have lost library material simply to retain possession can be charged for illegally possessing State property.
3. Only partial refunds will be given for any item returned after payment is accepted OR the replacement charge has been forwarded to the appropriate office, at 60 days overdue, for further collection efforts. The library retains the $35 processing fee attached to all billed items.
4. No refunds will be given for items returned after being paid for or transferred to appropriate offices for collections after six (6) months past the original due date.

Delinquent Borrowers
 

1. Any account, which is not paid promptly to the library, will be turned over to the appropriate office(s) for further collection efforts. See ‘Notices’, 5.  
2. The Circulation Unit will advise all borrowers when they are remiss regarding overdue loans.  Faculty and staff delinquencies that are unresolved by regular procedure must be handled as promptly as possible and, if necessary, through consultation with the University Payroll Office. This procedure will be used within two weeks of recalls for reserve purposes or for the use of other borrowers and at 60 days overdue in the case of general loans. 
3. Students will not be able to receive their transcripts or register for classes if they have any past due indebtedness to the University, including the library.
4. Patrons will forfeit their right to borrow library materials when they have material that is more than 30 days overdue, owe $10.00 or more in fines, and/or have charges from the preceding academic year.