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Request an Item to Pick-Up

Requesting Items From The Library

You can request items from the library catalog to be held for pickup. A staff member will pull your requested items and have them ready for you to pick-up from the Circulation Desk, located on the first floor. Items can be requested online through our library catalog and at the Circulation Desk. 

What You Need To Know

Requested items are pulled Monday through Friday during the spring and fall semesters, twice per day at 10:00 AM and 2:00 PM.
Items requested before 10:00 AM should be available for pick-up by 11:00 AM, and items requested before 2:00 PM should be available for pick-up by 3:00 PM. Items requested after 2:00 PM will have to wait until the next weekday. During summer sessions, items are pulled only once per day. Items requested over the weekend will be processed and pulled the following Monday morning.
You will receive an email notification letting you know when the item is ready for pick-up.

The current borrowing and check-out policies still apply to items that are requested for pick-up.

Faculty, staff, and distance education students are able to request items for delivery. For more information about this service, visit the Item Delivery page. 

To Request an Item For Pick-Up: 

Go to our online library catalog.

  1. In the search box, type in the item that you are looking for.

  2. Select the title from the search results. 

  3. If you are not already signed in to your library account, you will be asked to do so before placing a request.  

  4. Under Get It, click Request

  5. In the Pickup Location drop-down menu, select Atkins Library.

  6. Once you are finished, click Send Request

You will be notified through your UNC Charlotte email when your item is ready to be picked up. All requested items will be placed on the Hold Shelf, located across from the Circulation Desk, for seven days.
Any items that are still on the Hold Shelf after seven days will be removed and will be reshelved or checked out to another patron.

When you come to pick-up your item, please bring it to the Circulation Desk to be checked out under your library account. 

Still Have Questions?

Any questions, comments, or concerns about item requests can be emailed to:
Erika Boardman at or 

Request an Item to Pick-Up