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On Monday, June 21 from 1:00 - 4:00 p.m. interlibrary loan (ILL) services, including the ILL website, request forms, and previous request information, will be unavailable for site maintenance.


Accessibility image

We recognize that the risks and concerns of the pandemic do not affect everyone equally. It’s normal to experience anxiety regarding returning to campus during the pandemic, particularly for those who may have underlying health concerns. Library staff and faculty are committed to optimizing your safety while in Atkins Library, the Hight Architecture Library, and other library facilities. If you have any issues or concerns, please reach out to us via email at or by calling 704-687-0491 and we will do our best to identify a suitable solution.

The J. Murrey Atkins Library at UNC Charlotte is committed to providing an accessible and inclusive experience for all users of the library. We offer a variety of support to facilitate physical and virtual access to library services, collections, and spaces. Staff working at public service points will make every effort to accommodate accessibility requests.      

Please contact Tracie Krumbine, the Library’s Accessibility Committee Chair and Liaison to the Office of Disability Services at or 704-687-1146 with any questions, comments, or concerns.

Report a Barrier

If you encounter a physical or digital barrier while using the library or its resources, please report it using the appropriate form linked to below.  The form will go to the library's accessibility committee email account ( We will review and respond to your report within one week and contact appropriate resources to inform them of the issue.

Report a Barrier form

Accessible Facilities

Parking and Transportation

UNC Charlotte has handicapped parking throughout campus for faculty, staff, students and visitors. Click below for Disabilities Parking and Access maps.

Interactive Map

Printable Map

The Campus Shuttle operates year round is free and available to all. More information about Campus Shuttle service and schedule is found on the website.

During daytime hours, SafeRide provides scheduled and on-demand disability transport throughout the inner core of campus for those with mobility impairments who are registered for the service. In order to reliably accommodate the population SafeRide is designed to serve, daytime disability transport requests must be prearranged. Requests are processed and transport is scheduled quickly, usually within 24 hours.

Campus Paratransit Map

Hours of Service

During the fall and spring semester the Library is open 24/5 with a 24/7 schedule during exams. Hours will fluctuate during breaks and summer session. Check the library's calendar for current hours.

Inside the Library 

Adjustable Tables

Two wheelchair-friendly PC workstations on height-adjustable tables are located adjacent to the Popular Reading and New Books area on the main floor of the library. The workstations include large-print keyboards and identical software available on workstations in Room 101-C. Workstations are available on a first-come, first-serve basis to all students, but students with disabilities will be given priority.

Drinking Fountains

There are drinking fountains on the ground through third floors that are wheelchair accessible.


The library’s main entrance includes a power-assisted door. There is also a ramp and power-assisted door on the ground level at the north entrance of the building.


Atkins Library has several elevators that serve different areas of the library. One elevator, located in close proximity to the Library Atrium, serves the ground floor through the third floor of the library.

The two tower elevators, part of the original library tower constructed in the 1960s, are smaller and provide service from the ground floor through the tenth floor. They do not easily accommodate the average size wheelchairs but can be used by smaller mobility devices.

Family Friendly

Study Rooms

Atkins Library has two study rooms on the second floor (rooms 205 and 209) that are family-friendly. Parents can bring their children in while studying. Advanced registration is required to reserve either room. 

Lactation Room

A lactation room is located on the ground floor in room G38 for nursing mothers. Learn more about how to access the lactation room.


Accessible restrooms are located on the ground floor, first floor, and second floor of the library.

  • Ground floor accessible restrooms are located near the compact shelving graduate and silent study room.
  • First floor accessible restrooms are located in the hallway behind the circulation desk and near the vending machines.
  • Second floor accessible restrooms are located across from Area 49.

All gender restrooms are located on the ground floor, and tower floors five, six, seven, eight, and ten.

Restrooms with changing tables: Men's & Women's restrooms on 2nd floor in Area 49 - across from Whiteboard Wall & T3.

Rooms & Spaces

Assistive Technology Room 

Atkins 101-C is located on the main floor of the library near the Circulation Desk. UNC Charlotte students registered with the Office of Disability Services are given priority over other users. To register with the Office of Disability Services, go to 230 Fretwell or call 704-687-4355.

If you would like to reserve the room, please come to the Circulation Desk or contact us at 704-687-0491. For access to the room, users will need to go to the Circulation Desk.

Equipment included in 101-C:

  • 2 Windows computers on adjustable-height tables with large-print keyboards and headsets with microphones
  • 2 desktop video magnifiers
  • QuadJoy sip-n-puff computer mouse

Software on workstations:

  • Dragon Naturally Speaking (speech to text and allows user to use voice commands)
  • JAWS for Windows (screen reading software)
  • Read and Write Gold

Study rooms and quiet spaces

Study rooms are available that students can reserve online. We also have quiet study places on the first floor (the Graduate and Silent Study Reading Room), and on the ground floor in the compact shelving area. If you want a completely quiet study experience, we have noise-cancelling headphones that you can check out at the Circulation Desk on the first floor, and at the Technology Support Desk on the second floor. Free earbuds are also available at the Circulation Desk.

Service Animals

We welcome service animals in the library. Please make sure that your service animal is  vaccinated and registered according to campus policy. The owner of the service animal must maintain supervision and control of the service animal at all times while in the building.

Assistive Technologies

All of the library’s computers and circulating laptops are equipped with assistive technology software. The software varies depending on the computer’s operating system. Please ask the Circulation Desk staff on the library’s first floor for additional details.


Electronic Resources

We make every effort to ensure that all licensed electronic resources are accessible to you, but if you discover that content within an electronic resource is not accessible, please report this to Tracie Krumbine by email at or by phone at 704-687-1146. We will notify that vendor and report the issue.

Interlibrary Loan

If you need materials in large print or other formats that we do not own in an accessible format, we can try to request them for you from another library through the Interlibrary Loan Service. We will make every attempt to get these materials but their availability is based on the lending library.

Item Retrieval

If you are unable to physically access an item, please ask a staff member at the Circulation Desk on the first floor to retrieve the item for them. We also offer an item retrieval service to current faculty, staff, and students. You can request items through the online search catalog to be held for pickup at the library. Faculty and Staff may also request items be delivered to their campus office. Patrons should contact us by phone at 704-687-0491, or stop by the Circulation Desk on the first floor with any questions or concerns.

Proxy Privileges

Students with disabilities may grant proxy privileges to another designated user upon request. Proxy privileges will allow the designated person to check out material in the name of the student with disabilities. The proxy will not be able to check out any material to which the requesting student doesn’t have original access. Learn more about proxy privileges and how it works. Submit a proxy request.

Patrons requesting proxy privileges for Interlibrary Loan pick up should contact the Interlibrary Loan Department at 704-687-0478.

Research Assistance

We have subject specialist librarians available to help you with your research, teach you how to conduct your own research, help you with citation formatting, and assist you with other library services. We can help you find materials in usable formats. For research help, contact us by phone at 704-687-0891, or by chat, or email.

University Resources

Office of Disability Services
9201 University City Blvd.
Fretwell 230
Charlotte, NC 28223-0001

Campus Accessibility Information

URL Alias